SUMMARY

Process closed loans and daily maintenance of all loans.

ESSENTIAL FUNCTIONS

Booking of mortgage loans
Daily processing of payments received in the mail
Daily maintenance of all loan types
Balancing of loan related GL and DDA accounts
Handling escrow accounts
Handling credit disputes
Handling insurance mail
Handling loan customer service via phone
Perform duties as defined in the Bank Secrecy Act/Anti-Money Laundering Program
Performs other duties as assigned by management.

REQUIRED EDUCATION, EXPERIENCE AND SKILLS

High School Diploma or equivalent
One to two years of similar or related experience
General knowledge of bank operations, policies and procedures
Experience of consumer/commercial loan or credit experience a plus
Strong attention to detail, good judgment and decision-making skills
Presents a professional image in dealing with customers, interdepartmental and external representatives
Have a high degree of interpersonal and communication skills and the ability to effectively interact with customers and employees
Ability to exercise personal and professional responsibility and work with limited direction
Must be able to use tact and diplomacy and communicate effectively via telephone, letters, personal contact, etc
Computer Skills - Microsoft Word, Excel, Internet Explorer
Must be a team player
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred.

PHYSICAL REQUIREMENTS

Must be capable of operating all types of office equipment

EQUIPMENT USED

Computer, telephone, fax machine, scanner, copier, printer

SUPERVISORY REQUIREMENTS: None

WORKING CONDITIONS

Requires incumbent to remain sedentary within office
Requires some travel for training/seminars

The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

This job description is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.

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